Privacy Policy

1.Your data stays with us. We hold the name, email, phone, and (for orders) shipping address you give us when you get in touch — nothing more. We never combine it with information from anywhere else, never enrich it with third-party data, and never pass it to brokers. Payment details, when an order is placed, are handled by our payment processor and we never see the card number ourselves. We retain order records for tax purposes for the period required by law (typically six years), and contact-form messages for up to two years unless you ask us to delete them sooner. You have the right to access, correct, port, or erase any of it; email us and we will respond within thirty days. You also have the right to complain to a supervisory authority if you believe we have mishandled your data.

2.You have full rights over your information. That means access (we'll send you a copy), rectification (we'll correct anything wrong), erasure (we'll delete it, subject to any legal retention period), portability (we'll provide it in a machine-readable format), and the right to restrict or object to processing. Reach out and we'll process the request within thirty days, free of charge. If anything we do leaves you uncomfortable, you can also contact the data-protection authority in your country directly.

3.Only functional cookies are used here — the ones a site needs to remember a choice you've actively made: language, currency, log-in state, cart contents. We do not run analytics or advertising scripts on this site. There are no third-party scripts that drop their own tracking cookies. If you want a finer-grained inventory of every cookie this site sets, write to us and we'll send you the full list. You can block or delete cookies in your browser; the site will keep working but you'll have to re-enter preferences on subsequent visits.

4.You can ask at any time what I hold and have it removed — a single email is enough.

This note is kept by Hushed Ocean Retreat, writing here since 2019, of 東京都中野区東中野3-13-25. Last revised 2026-05-06. Questions about it may be sent to info@hushedoceanretreat.com or +81 3-3506-9949.